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ConsultationAs you may have seen in our previous article, BT have announced the END of ISDN and PSTN, with it not being possible to buy these services from as early as 2020, which is rapidly approaching. To read the full article Click Here. This can only mean one thing, all calls in near future will […]
Most companies have an informal contact centre and just don’t realise it. If you have 5 employees or more, who regularly take or make calls, or, to be totally correct, “interact” with your customers, then you have an informal contact centre. Today, more than ever, businesses have to react to their customers quickly and efficiently […]
In our previous article, The Transition To Cloud Telephony, we explained just how easy it is to move your communications to the cloud. This month we are exploring 8 key reasons why this market is exploding, and why businesses of all sizes and across all industries, are switching to Cloud Telephony, the technology that is […]
